Cancer patient told

Admin is a strange thing, in a flurry of papers and databases, it isn’t surprising if sometimes your appointment for chemical skin peels is canceled or if you’re double booked for a flight to Toronto.
However The Independant reported on an article where a cancer patient was literally told that he’s dead. 63 year old Alan Campbell, who suffers from skin cancer, was shocked to be told the words “You’re dead”when he tried to make an appointment at a hospital. The former lorry driver of Little Harwood, Blackburn, Lancashire, said “I rang on Saturday and was told I could see a consultant on June 29.”but got the shock of the life when he got the reply from an operator dealing with his call saying “Sorry, we can’t give you an appointment, our records show you are deceased”.
A dumbfounded Mr.Campbell replied “I said you’re joking, I’m only 63, I’m talking to you, aren’t I?”but was told by the operator to sort it out with his GP. Mr. Campbell contacted his GP who told him that the problem was now resolved, but on calling on the hospital again his records stated that he was deceased.
Eventually the hospital apologised for their error and made an appointment for July 29. However he is still upset at the ordeal, saying “I’m not one for complaining, but when somebody says you’re dead it’s not on.”
NHS Blackburn with Darwen Teaching Care Trust Plus launched the investigation after Mr. Campbell used the NHS Choose and Book system to make an appointment at his local hospital.
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